IMPRINT & AGB
According to §5 TMG, §55 RStV, Art. 14 ODR Regulation (EU)
Company Name:
Scale360 OÜ
Legal Form:
Private limited company (Osaühing) under Estonian law
Registered in the Estonian Business Register
Commercial Registry No.:
16112655
Registered Office:
Scale360 OÜ
Sepapaja tn 6
15551 Tallinn, Harju maakond
Estonia
Represented by:
André Reutlinger
Managing Director (CEO & Founder)
Contact Information:
Email: hello[at]scale-360.com
Phone: On request
Website: www.scale-360.com
VAT Identification Number:
EE102855263
Supervisory Authority:
Estonian Tax and Customs Board
(Legal compliance also follows EU Regulation on digital services)
Responsible for content according to § 55 Abs. 2 RStV:
Scale360 OÜ
Alternative Dispute Resolution / EU Online Dispute Platform:
Consumers may use the EU platform for out-of-court resolution of disputes at:
https://ec.europa.eu/consumers/odr/
We are not obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
General Terms & Conditions (AGB)
Last updated: June 2025
1. Scope of Application
These General Terms and Conditions (hereinafter “GTC”) govern all contracts, offers, and services provided by Scale360 OÜ (“Provider”) to its business and private clients (“Clients”). Deviating terms shall not apply unless explicitly accepted in writing.
2. Services Provided
Scale360 OÜ offers Sales-as-a-Service, consulting, coaching, marketing advisory, digital setup support, and related services. The individual scope of services shall be defined in the written offer or contract. All services are B2B unless otherwise agreed.
3. Contract Formation
Contracts are concluded through written agreement (email sufficient) or digital signature. All pre-contractual discussions are non-binding unless specified. Verbal arrangements must be confirmed in writing to be valid.
4. Prices & Payment Terms
All prices are net amounts, exclusive of statutory VAT where applicable.
Invoices are payable without deduction within 7 days of issue unless agreed otherwise.
Late payments will incur interest according to EU Directive 2011/7/EU (late payment in commercial transactions) and national implementation laws.
The provider reserves the right to suspend ongoing services in case of non-payment beyond 14 days.
5. Client Obligations
The Client shall ensure timely access to all necessary data, contacts, tools, or decision-makers. Delays caused by the Client do not constitute grounds for penalties, refunds, or service extension.
The Client is responsible for the legal compliance of any content provided or approved by them (e.g., sales messaging, email data, lead sources).
6. Confidentiality & Non-Disclosure
Both parties agree to keep confidential all proprietary business information during and after the term of engagement.
Non-Disclosure Agreements (NDAs) may be executed for specific projects upon request.
7. Data Protection (GDPR Compliance)
Scale360 OÜ processes personal data in accordance with the EU General Data Protection Regulation (GDPR).
A Data Processing Agreement (DPA) will be provided upon request for clients where personal data is processed on their behalf (Art. 28 GDPR).
Clients are responsible for their own GDPR compliance in outreach and prospecting campaigns.
Data will be stored only as long as necessary for contract performance or legal retention obligations.
8. Intellectual Property Rights
All documents, templates, strategies, or digital assets provided by Scale360 OÜ remain the intellectual property of the company.
The Client receives a non-transferable, non-exclusive, time-limited right of use for internal business purposes. Any commercial reproduction, resale, or modification requires prior written approval.
9. Liability
Scale360 OÜ shall be liable only for intent and gross negligence.
In cases of simple negligence, liability is limited to foreseeable damages typical for this type of contract.
No liability is accepted for indirect damages, data loss, or lost profit unless otherwise agreed.
10. Contract Duration and Termination
Contracts can be terminated by either party with 14 days’ notice in writing, unless a longer duration has been contractually agreed.
Scale360 reserves the right to immediate termination for cause, especially in case of violation of confidentiality, non-payment, or unlawful behavior.
11. Governing Law & Jurisdiction
All legal relationships are subject to the laws of the Republic of Estonia and EU regulations.
The exclusive place of jurisdiction for all disputes shall be Tallinn, Estonia.
Mandatory consumer protection rights under EU law remain unaffected.
12. Severability Clause
Should any provision of these GTC be or become invalid, this shall not affect the validity of the remaining provisions. The parties agree to replace such invalid provision with a valid one that best reflects the economic intent.
Disclaimer
This Imprint and GTC were created with care and legal diligence. However, we recommend that customers in regulated industries seek legal consultation for specific contractual matters.